F.A.Q.s

Product Information

How do I assemble the HP-16 Paperpot Transplanter?

Assembly of your new HP-16 transplanter is straightforward and simple.

All bolts come pre-assembled on the transplater in their final locations, you just need to remove the bolts to put the pieces together.

Although two wrenches are included with the unit, we recommend that you begin assembly with a socket wrench, a 13mm socket, a 10mm socket, and a crescent wrench or 10, 13mm wrench.  These tools will help speed up the build.

In total assembly should take less than 30 minutes for a single person, and having a second person will make the process easier and faster.

You can watch an assembly video for the transplanter on this page

You can also download assembly instructions: 

Paperpot Transplanter Assembly Instructions

How many rows can I fit in a standard 30″ bed?

You can comfortably fit up to 5 rows in a standard 30″ bed.   

How many flats can I fill with a yard of potting soil?

You can fill around 150 flats with a yard of potting soil +/- 10 flats.

Can the paper chain pots be used on United States Certified Organic Farms?

Yes they can. The USDA National Organic Program added paper chain pots to the approved substance list for use by certified organic farms in November 2022.

Also, the product is accepted for use on Certified Naturally Grown farms.

How long are the paper chain pots?

We sell three types of paper chain pots.  Each chain pot has 264 cells, but the spacing of those cells varies between the model of chain pot.  Spacings are 2″, 4″ and 6″.  The total length of those unraveled chains are 49.5′, 93′ and 139′ respectively.  

What happens to the paper chain pots in the field?  Do they breakdown?

Most growers, growing your standard market garden type crops (root vegetables, greens, herbs), end up removing the paper chain pots when they turn over a bed.  At that time the paper chain pots can be discarded or some growers compost them with the leftover vegetable.  It would be rare for a paper chain to completely break down in a short term crops lifespan.

Can your nursery flats be used for microgreens?

Yes, Curtis and many other growers are using these nursery flats for microgreen production.  They are a thicker plastic and should outlast standard 10/20 shallow germination trays.  Note: These nursery flats have about 20% more growing space than a standard 10/20 flat, so factor that into your calculations when planning on how many trays you need. 

Can I use the drop seeder for microgreens?

Kind of.  While the drop seeder will work for seeding microgreen flats we don’t recommend it for farmers growing microgreens at scale.  It will work, it just might not be faster than seeding by hand.

We will shortly be releasing a brand new drop seeder specifically made for microgreens.

Orders Questions and International Shipping

How much do we charge for shipping?

The shipping charge for all orders in the contiguous United States orders is free for orders over $50.  This does not include bulk quantity discounts shipping by freight, the states of Hawaii or Alaska, APO/FPO/DPO addresses, or US territories.  All of those rates are calculated based on location. 

Do you ship to Canada?

Yes, please visit this page for more information – https://paperpot.co/canada/

Do you ship to Hawaii or Alaska?

Yes, please visit this page for more information – https://paperpot.co/otherlocations

The most cost-effective way to ship to Hawaii and Alaska is through USPS Priority Mail, but it is still expensive given the size and weight of our equipment. It may be worth using a freight forwarder who specializes in getting equipment to your location. Typically they are located in California and Washington. We can ship to them for free, so it may be cheaper to go that route.

Do you ship to Hawaii or Alaska?

Yes, please visit this page for more information – https://paperpot.co/otherlocations

Do you ship to Puerto Rico?

Yes, please visit this page for more information – https://paperpot.co/otherlocations

Do you ship internationally?  

The only countries we ship to outside the US are Puerto Rico and Canada.  If you are interested in getting a custom shipping quote for Canada please complete the form here – https://paperpot.co/canada/

We cannot ship to any other country.  If you are located in another country and would like our product, then your best bet would be to contact a freight forwarder based in the US and ship to your country.  We would then ship to them (in the US), and they would ship the product to you.  They would bill you for the shipping.

Do you ship to Europe, Africa, the Middle East, South America, Australia, New Zealand, Mexico, or the UK? 

No.

Do you ship to Australia, Tasmania, New Zealand, or Oceania? 

No, but check out James at Active Vista.  He can help you out – https://www.activevista.com.au/

What currency are all prices in?

USD. All prices listed are in USD – regardless of what country you are in the price is in USD.

How Can I Return a Product?

We don’t accept returns on products unless products arrive damaged.  If you are in the unlikely scenario of receiving a damaged product, then contact us and we can help with the issue.

Who should I contact if I have any queries?

You can contact us at hello@paperpot.co or 877.850.1555.