Tips on Sourcing Products from Other Farmers and Providing Good Customer Service
- If you are short on products, consider sourcing products from other farmers in your area who grow quality products.
- If you have extra products, consider selling them to other farmers who are short. It gives you a quick sale, in quantity.
- It is critically important to maintain good relationships with all of your customers.
- Constantly ask for feedback with customers.
- What’s good, what’s bad.
- Ask how they are using the product.
- Ask questions that get you answers that you can uses versus bland, useless questions that don’t give you actionable direction.
- Breaking into a new market?
- Is there demand in that market? If not, you may need to move somewhere where there is demand.
- Is there a niche there that another farmer isn’t filling that you could fill?
- Talk to other farmers to get a read on the market.
- Talk to restaurants and chefs to see if there is demand in that market.
- When you are talking to chefs, respect their time. Go to them offering value. How can you help them?
- Be on the ball when you are communicating with your customers. Be proactive.
- Can you sell more to your existing customers, versus adding more customers.
- More products allow you to enable a wider customer base.
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